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Showing posts from March, 2022

Task 3 – Practical

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  I have been asked to create 3 folders with specific names picture on the right provides the evidence of them 3 folders being created. I have created 3 folders each one of them was named differently. The first folder was named a general folder, second folder that I have created has been named a policies and procedures folder and the last folder that has been made is named a management folder.  Also I have been asked to create 3 users on the computer. Them 3 users are going to have specific rights for different folders/ data. The users I have created are junior staff/ manager and director. Junior staff is going to have read only access to the policies and procedures folder and no access to the management folder. Managers are going to have read only access to the policies and procedures folder and to the management folder. Directors are going to have full access to all of them folders. I have taken the pictures for the permissions that I gave for every single folder that I have...

Task 7 – Evaluation

Overall , the system have been managed very professional as if the folders have been created and there was no problem with creating 3 of them and renaming them. By creating the folders we can keep everything tidy and files easy to find. This will help us to keep some times on finding the right files to work with. This time is going to help us by going ahead other companies and maybe being more productive and effective with our work. Also creating 3 users and giving them different rights was very effective as if your files are going to be safe from people that are less trustworthy. Also its going to save time for everyone as if they don't need to look through the folders that they have no access. Some users have been given read only access to certain folders so they cannot open the files that are in the folder. Also this will help the company to keep their important files safe from outside organisation attack/ sabotage. Also the background was very easily applied to all computers wi...

Task 6 – Optimisation and improvements

  Enhancement    Explanation/ Screen Prints     Create passwords for every computer Passwords are going to help users to keep their work safe which will mean that no one is going to access their files apart from their self's and directors. Also this is going to stop people from outside the company sabotage the work or try it to leak to other company. Install Antivirus  Installing PowerPoint is going to let people install different type of things that they will need. Before downloading these antivirus is going to scan the files if they contain any viruses or harmful links or worms. Also scheduling scan for certain time of the day and certain day of the week is going to let people know if their files and data are at the risk of loosing them. If the scans are going to be done everyday its going to give the confidence that their files are safe. If there is any kind of virus or worm it should be instantly fixed or reported to others.   Do all the work...

Task 5 – Resolve Issues

 I have been asked to resolve following issues: Can't connect to the internet Check if you have turned on the wi-fi on your computer. If you have done that and its still not working try to enabling ethernet if your connect to the computer with the ethernet cable. If the Wi-Fi is still not working you should try to restart the router. Page will not print  Check if your connected to Wi-Fi , if your Wi-Fi is working and the page is still not printing check if your connected to the printer and if still its not working try to doing it by connecting your computer and printer through the cable and then try to print and it should work. Shortcut to my files is not working Step 1; Open the root folder for the app that is not working. Step 2: Navigate the shortcut to the folder where the initial app is installed. Step 3: Try to path the shortcut and if that's not working you can delete the other shortcut and create new one by right clicking the app and making a shortcut. Step 4: After yo...

Task 4 – Test and optimise

   TEST  EXCPECTED RESULT  RESULT  Create 3 folders and name the folders following names : A general folder, A policies and procedures folder, and management folder  Easily created 3 folders and changed their name   Easily created 3 folders and changed their name  Create 3 users, Junior staff, manager and director.  All the users are created  Created all the users with no problem.  Give each of the account certain access to the folders.  All the users get different kind of access to the folders  All the users got the access to the folders.  Set up the background image of the company logo of your own choice  The image has been applied to the computer easily  The image has been set up easily as the background  Create the shortcut icons on the desktop  Created the shortcuts on the desktop for Word, spreadsheet, calculator and file explorer  The shortcuts were not set up because these weren't dow...

Task 1- Plan for managing and supporting systems

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   Management and supporting infrastructure of the new office Networking code of practice Do not share your password Do not bring your personal devices into the organization n Do not change the background of your desktop Do not download stuff without permission Do not answer phone calls if not necessary Do not visit websites that are inappropriate  Do not show any documents Must follow health and safety rules at all times Support request and escalation procedures Step 1- Identify and Document Issues. Project manager, team members or any other stakeholders can raise issues at any time. Step 2 - Review issues  Step 3 - Communication of issues Step 4 - Escalate the risk of an issue  Step 5 - Update the information about issue as you work on it A service level agreement proposal On a network your not allowed to download stuff without permission. We considered this as a law because some files on the internet might contain different type of viruses which might harm ou...